FAQ's
Feel free to use our online booking page "BookMe." However, if there is a date of interest and you would like more feedback on flexibility, please send an email to hairbymollyo@gmail.com
After I review the date of your choice that was not available on my booking site, you receive a confirmed date and time, you have 24 hours to pay in full on PayPal to secure your appointment date.
Payments are paid via PayPal. It will give us both a receipt of your payment.
Log on to www.paypal.com
click on BUY
click friends and family
click on make a payment
enter the information on the left side of the screen
where it says TO enter the following email address: hairbymollyo@gmail.com
enter the fee amount for the services of choice
click on continue and follow it through
be sure to put your appointment date, time
All payments are non-refundable, However if you need to cancel your appointment you will be refunded 75% of your services fee
If you paid for your service and you are unable to make your appointment you must CANCEL within 24 hrs prior to your appointment to reschedule. After the first reschedule your payment is non-refundable.
It is the client responsibility to logon to my booking site and cancle/reschedule their appointment.
If you are a no call and/or a no show your deposit is still nonrefundable and a reschedule option is forfeited
Yes, to protect myself and my clients it is best practice to prescreen as much as possible.
Before any client arrive for an appointment, I will pre-screening via a phone call or form.
Examples of questions to ask a client in your day-before reminder/screening call:
Have you had a fever in the last 24 hours of 100°F or above?
Do you now, or have you recently had, any respiratory or flu symptoms, sore throat, or shortness of breath?
Have you been in contact with anyone in the last 14 days who has been diagnosed with COVID-19 or has coronavirus-type symptoms?
If yes to any, reschedule the appointment.